Shipping Policy
LATEST UPDATE ON 6/6/2021
WE HAVE RESUMED SHIPPING WORLDWIDE !!!
UPDATE: COVID 19 UPDATE ON LOCKDOWN RESTRICTIONS
A KIND NOTICE TO ALL OUR CUSTOMERS, DUE TO EXTENDED LOCKDOWN IN TAMILNADU TILL JUNE 7th ( Might change if Govt. Impose new restrictions or extend lockdown again to ship out Non essential products) So we can ship your orders after the lockdown period only.
Your order is safe with us!!!
Unfortunately we cannot process refund for these orders.
We appreciate and convey our gratitude for your continued support in this uncertain time.
Thank You!!!--------------------------------------------------------------------------------
Many states and local authorities are announcing lockdowns of varying timeframes - night curfew, weekend lockdown and total lockdown with the different number of days.
These lockdowns, as you might imagine, have an impact on delivery of non essential orders. Therefore, shipping date and transit duration varies and longer than usual. We are committed to serving you on a best effort basis in these locations.
We expect more states and local authorities to announce lockdowns in the upcoming days. We are monitoring these regulations and Our team works on shipping the parcel accordingly to ensure safe delivery.
We request your cooperation at this point
Maharashtra: No delivery of non essential orders till June 1st**Might change if govt impose new restrictions
Tamilnadu: No delivery of non essential orders till June 1st**Might change if govt impose new restrictions
Restrictions imposed on the movement of non-essential goods in certain parts of Maharashtra, Jammu & Kashmir, Arunachal Pradesh, Manipur, Karnataka, Kerala, Meghalaya & Chhattisgarh.
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Free Shipping Above Rs 999/- | Rs 80 shipping charge applicable below Rs 999/-
COD Charges Rs 150/- Extra
- All orders will be dispatched after 3-5 working days.
- The shipment tracking details will be updated post dispatch of order, along with the delivery partner link for checking the transit status at your convenience.
- We are continuously striving to get your orders reach you sooner, however in some unforeseen circumstances it may take a bit longer than estimated delivery schedule [refer below points]. And in that case, kindly write to us in support@kattam.in
- Estimated delivery schedule - TN [2-4 working days], South India [3-5 working days], Rest of India [5-7 working days]
*These delivery timeline not applicable for COD Orders
CASH ON DELIVERY
- COD can be placed for Order values between Rs 350- 5000 only.
- Cash On Delivery orders will be reconfirmed via OTP verification or Email or whatsapp verification.
- Only on OTP or email or whatsapp verification, your order is confirmed. Otherwise we have the right to cancel your order.